Telehealth 101: What You Need to Know About Virtual Care

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humantouchbh January 10, 2023

Telehealth 101: What You Need to Know About Virtual Care


Telehealth, also known as telemedicine, refers to the use of electronic communication technologies such as videoconferencing, phone calls, and online messaging to provide healthcare services remotely.

The COVID-19 pandemic has led to a significant increase in the use of telehealth, as it allows patients to receive care from the comfort of their own homes and helps to reduce the risk of exposure to infectious diseases.

Benefits Of Telehealth

One of the main benefits of telehealth is the convenience it offers to patients. Instead of having to physically visit a healthcare facility, patients can receive care from the comfort of their own homes. This can be especially helpful for individuals with mobility issues or those who live in rural areas with limited access to healthcare facilities.

In addition to convenience, telehealth can also improve access to care for patients. With the ability to connect with healthcare providers remotely, patients may be able to receive care from a wider range of providers, including specialists who may not be available in their local area. Telehealth can also help to reduce wait times and improve the efficiency of the healthcare system.

Telehealth can also be beneficial for healthcare providers. By using telehealth technologies, providers can see more patients in a shorter amount of time and can potentially increase their revenue. In addition, telehealth can help to reduce the risk of exposure to infectious diseases, such as COVID-19, for both patients and healthcare providers.

Challenges of telehealth

However, there are also challenges to the adoption and implementation of telehealth. One of the main challenges is the need for reliable internet and technology infrastructure in order for telehealth to be effective. In addition, there are concerns about the privacy and security of electronic communication, as well as the potential for cyber attacks.

There are also regulatory and reimbursement issues to consider with telehealth. In the United States, the Centers for Medicare and Medicaid Services (CMS) have expanded telehealth coverage in response to the COVID-19 pandemic, but there are still limitations on what services are covered and in which situations.

Despite these challenges, the use of telehealth is expected to continue to grow in the coming years. In a survey conducted by the American Medical Association, nearly three-quarters of respondents reported using telehealth during the COVID-19 pandemic, and over half of respondents said they planned to continue using telehealth after the pandemic.

Key points to consider for telehealth services

So, what do you need to know about telehealth as a patient or healthcare provider? Here are some key points to consider:

  • Telehealth can be used for a variety of healthcare services, including primary care, mental health care, and specialty care.
  • Telehealth appointments are typically conducted using videoconferencing software or phone calls, although some providers may also offer online messaging or email communication.
  • To participate in a telehealth appointment, you will need a device with a camera, microphone, and internet connection. This can be a computer, smartphone, or tablet.
  • It is important to ensure that your telehealth appointments are conducted in a private and secure location to protect your privacy.
  • In order to receive coverage for telehealth services, you may need to meet certain criteria, such as having a preexisting relationship with the provider or being located in a designated rural area.
  • Some insurance plans may cover telehealth services, but coverage can vary. It is important to check with your insurance provider to determine what is covered.

Summary

In summary, telehealth offers a number of benefits for both patients and healthcare providers, including convenience, improved access to care, and the ability to reduce the risk of exposure to infectious diseases.

While there are challenges to the adoption and implementation of telehealth, such as the need for reliable internet and technology infrastructure and regulatory and reimbursement issues, the use of telehealth is expected to continue to grow in the coming years.

As a patient or telehealthcare provider, it is important to be aware of the capabilities and limitations of telehealth and to understand how it can be used to improve the delivery of healthcare services.

Author Bio

Dr. Trivedi is an experienced addiction therapist with a strong understanding of the link between mental illness and substance use disorders. In her practice, she provides therapy to individuals, couples, and families, including cognitive behavioral therapy, and takes pride in helping individuals overcome substance abuse disorders.

Dr. Trivedi understands that seeking help from a familiar doctor during a crisis can provide a sense of comfort and lead to more effective treatment. For this reason, she makes it a priority to accommodate patients experiencing emergencies as soon as possible. If you are in need of support, please don’t hesitate to reach out to Human Touch Behavioral Health to schedule an appointment.